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Community services
Debug: excerpt = Our Community Services provide support through mobile and community based teams, including support, referral programmes, and workshops.

Community services

Our Community Services provide practical, flexible support through mobile and
community based teams. Support is shaped around individual needs and includes
individualised support, referral programmes, and workshops.

Abeo and Poutama Residential Services

 Abeo and Poutama are eight bed residential community services that support people experiencing mental health challenges to stabilise and move forward with their lives.

Both services provide structured, supportive residential environments focused on helping people build the life they want within their community, tailored to individual needs.

Abeo supports people experiencing mental health challenges and offers longer term stays of up to 18 months.

Poutama supports people experiencing both mental health and alcohol or substance use challenges and provides a harm reduction based approach, with most stays lasting up to one year.

 Both services support people who are engaged with local adult community mental health services. 

Abeo is accessed through local community mental health teams, while Poutama is accessed through Waitematā Adult Mental Health Services.

Contact Abeo on : 09 482 0981  Contact Poutama on: 09 834 5063 

Awhi Ora

Awhi Ora provides community based support for people experiencing mental health and wellbeing challenges who are finding it difficult to manage day to day life or reach their goals. The service operates in Central Auckland and sits within Community Support Services Central.

We provide practical support to help people build self-management and independence. This includes support with accommodation, transport, employment, budgeting, education, self-care, and personal and interpersonal skills. The focus is on helping people access resources and supports within their own community.

We support people living in Central Auckland who are experiencing personal or practical challenges. Support may involve working alongside whānau, community mental health services, and general practitioners where needed. The service is delivered by occupational therapists, social workers, and support workers with skills in communication, assessment, planning, and goal setting.

You can access Awhi Ora through Community Support Services Central.

For more information contact: [email protected]

Beachhaven

Beachhaven is a community based Packages of Care service for people who receive four hours or more of support each week and need ongoing assistance to live well in the community.

We provide longer term support that focuses on building practical, emotional, and social skills. Support is structured to help people strengthen everyday living skills and maintain stability within their community.

We support people who would benefit from higher levels of complex support and who are under the care of a community mental health team. The service works with people who need consistent, sustained support over time.

You can access Beachhaven through referral from a community mental health team, through our Community Support teams.

For more information contact: [email protected]

Community Living Service

Community Living Service supports people with mental health challenges who have high and complex needs to live in their chosen communities.

We provide practical, community based support that helps people develop daily living skills, access housing and transport, and build routines that support wellbeing.

 Using the Strengths Model and Te Whare Tapa Whā, we support people living in the Papakura and Pukekohe areas who are receiving care from local clinical services. Community Living Specialists work closely with clinical teams and local community networks, whanau, friends, and support groups.

You can access Community Living Service through referral from clinical teams.

For more information, contact: [email protected]

Community Support Services Central

Community Support Services Central supports people who experience challenges with their mental wellbeing to live independently in their chosen communities.

Support focuses on everyday living, including housing, transport, employment, self-care, and personal and interpersonal skills. The team includes registered health professionals, social workers, and support workers with skills in communication, assessment, planning, and clinical awareness.

We support people living in Central Auckland, Waiheke Island, and West Auckland who are finding it difficult to live well in their community. We work to build confidence and independence, in partnership with community mental health services, GPs, whanau, and other local supports.

You can access Community Support Services Central through referral from clinical partners.

You can access Community Support Services Central through referral from clinical partners.

For more information, contact: [email protected]

Community Support Services South

Community Support Services South supports people who experience challenges with their mental wellbeing to live independently in their chosen communities.

Support focuses on everyday living, including housing, transport, training, employment, self-care, and personal and interpersonal skills.

We support people living in the Papakura and Franklin areas who are currently, or have recently been, engaged with local clinical services and are finding it difficult to live well in their community or reach their goals. Staff work alongside people to build confidence and independence, in partnership with clinical teams, GPs, whanau, and other local supports.

You can access Community Support Services South through referral from clinical partners.

For more information, contact: Toni-Anne Matara : [email protected] 09 299 2671
Community Support, Asian and Family and Whānau Services

Our Community Support Teams provide mobile community based support for people recovering from mental health challenges. They operate through three mobile teams delivering practical, empowering support across Waitemata, Rodney, and Central Auckland.

 We provide flexible support tailored to individual needs, including Packages of Care for people who need higher levels of responsive support in complex situations.

We also deliver culturally responsive support through a multilingual Asian Support Team, working with people whose English language skills are limited, to help them connect with services and feel part of their community.

We have a specialist team who work with families and whānau where a family member is experiencing mental health or addiction challenges, including support that responds to the needs of children and adolescents.

For more information contact: [email protected]

Toro Mai a Ringa

Toro Mai a Ringa is a residential support service delivered in partnership with Health New Zealand in the Lakes region. Located in the Rotorua community, the service supports people with complex mental health needs that sit beyond the usual scope of residential mental health providers.

We provide a supportive, stable place where people can rebuild daily living skills, regain confidence, and prepare to return to life in the community. 

Support is grounded in practical help, consistency, and everyday routines.

We support people from within the Lakes rohe who need a higher level of residential support to stabilise and work towards living independently in the community.

We support people from within the Lakes rohe who need a higher level of residential support to stabilise and work towards living independently in the community.

For more information contact: [email protected]

Waikato Programmes of Care

Waikato Programmes of Care supports people experiencing mental health and addiction challenges to live in their own homes within the Waikato community.

We provide flexible, individualised support delivered by an integrated team of support workers, registered mental health professionals, culturally supportive staff, and people with lived experience. Support focuses on practical, emotional, and social skills.

We support people who want to live in the community and build stability, confidence, and participation in everyday life. There is no fixed programme. Support is provided at a pace and in ways that feel right for each person.

You can access Waikato Programmes of Care through referral from the Te Whatu Ora Inpatient Coordination Team. The service operates 24 hours a day, seven days a week. For enquiries, contact 07 856 6105.

For more information contact: 07 856 6105.

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